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A Practical Toolkit to Delight Your Customers and Clients

Get the Right Solution, Faster

Use techniques proven to cut initial design and alignment time by 75%. Design Thinking is used by companies like AirBnB, Nike, and Pepsi to improve their margins and get the right solution to market, faster.

Generate More Client Referrals

Separate yourself from the competition. Differentiate your company by delivering an exceptional customer experience that does your marketing for you. Customers will tell their friends and enable new levels of growth.

Reduce the Risk of Failure

90% of new ventures fail. This is due to a lack of understanding of customer's real problems resulting in offerings that don't fully solve their problems. Learn proven, concrete techniques to frame and validate problems.

Develop Experiences that Wow

86% of buyers are willing to pay more for a great customer experience. Discover opportunities to improve your existing offerings and to create new ones by giving clients more than they expected.

Available Courses

Techniques to create innovative experiences

Finding Monetizable Customer Insights

Learn how to create using learnir and earn what you deserve

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Student Testimonials

Don't just take it from me

Kash is an expert in creating customer experiences that delight and surprise. Can't recommend him enough.

Kyle Pelkin

CEO of Drawing Brands

I didn't even realize all the opportunities for improvements that existed in my business before talking to Kash.

Sid Ganji

Lead at Replay Collective

Exactly what I needed to level up my business. I find new ways to apply Kash's concepts every day.

Shakti Gupta

Freelance Designer

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